| Company: Automaster UK Ltd | |
| Product: Automaster and KBA2000 | |
| Contact: Graham Goodchild | |
| Tel: 0845 466 6070 | |
| Website: www.automaster.ltd.uk | |
| With over 25 years of service exclusively to the motor industry, Automaster Uk Ltd is a well established name in the dealer management systems sector. The KBA 2000 & Automaster DMS use the latest technology and is backed up by a personal service with a high level of technical expertise. Installations in over 32 countries are supported by an extensive global partner network. We are recognised and endorsed by many leading motor manufacturers and our systems incorporate numerous manufacturers' interfaces. Our Automaster DMS handles multi-franchise, multi-company, multi-location, multi-currency and multi-language operations. It can be supplied on a server at the customer's location or via our ASP operation. | |
| Type of system: DMS | |
| Software platform: Windows/SQL | |
| Core functions: Vehicle management, showroom, CRM and prospecting, parts management, workshop management, call centre, e-service, accounting, report writer | |
| Minimum users: 1 | |
| Maximum users: Unlimited | |
| Web-based or network-based: Web-based on selective modules | |
| Web enabled: Yes | |
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| Company: Autoview UK | |
| Product: Autoview Dealer Management Systems | |
| Contact: Richard Hudson | |
| Tel: 0191 5166444 | |
| Website: www.autoviewsystems.co.uk | |
| Autoview delivers operational capability across all areas of the dealership from showroom to banking. Above this capability layer is a comprehensive set of management and financial controls which provide a continuous set of real time data analysing business performance. This is measured relative to a targeted set of working parameters such as labour productivity or contact development. The business modelling module provides the means to develop and fine tune these parameters in line with corporate objectives. Superimposed on this analytical layer are the newly launched integrated business services which manage communications with the outside world through web servers. | |
| Type of system: DMS | |
| Software platform: Windows, Linux | |
| Core functions: Marketing, accounts, showroom, vehicles, service, parts | |
| Minimum users: 4 | |
| Maximum users: Unlimited | |
| Web-based or network-based: Network | |
| Web enabled: Yes | |
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| Company: Dealer Management Services Ltd | |
| Product: Navigator | |
| Contact: Bob Fothergill | |
| Tel: 0870 080 2300 | |
| Website: www.dmservices.co.uk | |
| Navigator – launched in 2006 – is a Dealer Management System designed for Franchised and independent dealerships. Navigator also fulfils the needs of independent Used car specialists. Navigtor comprises a Sales System, integrated CRM, Vehicle Management, Service, Marketing, Accounts and franchise interfaces. In addition, DMS adds a number of additional integrated features such as email, SMS text messaging, HPI interface for vehicle identification etc. Fully web enabled, including integrated vehicle web sites (including images) including interfaces with Autotrader, Fish4Cars and other third parties. Systems are provided with lifetime software upgrades and full support. DMS prides itself of being highly cost competitive. | |
| Type of system: DMS | |
| Software platform: Windows | |
| Core functions: Sales, SalesToolkit (CRM), Service, Parts, Marketing, Accounts. | |
| Minimum users: 5 | |
| Maximum users: 500+ | |
| Web-based or network-based: Windows client | |
| Web enabled: Yes | |
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| Company: EurotaxGlass's | |
| Product: Trader Desk & Website Design Service | |
| Contact: Jacki Norbury | |
| Tel: 01932 823823 | |
| Website: www.eurotaxglass.co.uk | |
| Glass's Trader Desk provides used car dealers with an effective solution to marketing vehicle stock using the internet and other media. Trader Desk's primary function is that it advertises vehicle stock to leading consumer websites, such as Fish 4 Cars, Auto Trader, Exchange & Mart, What Car, eBay, The Times & The Telegraph, ensuring vehicles are seen by the growing number of consumers searching for their next vehicle online. Dealers can choose which sites to broadcast their vehicle stock to, enabling tailored marketing solutions to suit individual business needs. Glass's also offer a complete website design and hosting service, enabling customers to maximise internet presence with a website designed by experts specialising in automotive design. | |
| Type of system: Stock management, marketing and advertising system. | |
| Software platform: Windows | |
| Core functions: Used car stock management | |
| Minimum users: 1 | |
| Maximum users: Unlimited | |
| Web-based or network-based: Standalone or network | |
| Web enabled: Not yet | |
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| Company: Foundation MTS Ltd | |
| Product: Protocus | |
| Contact: Myke Woollett | |
| Tel: 0870 8031 750 | |
| Website: www.protocus.com | |
| Protocus is a cost-effective web enabled CRM system. It works alongside any existing DMS and provides a full marketing and communication solution. Protocus has key functions for prospect, enquiry and customer relationship management delivered through showroom, receptionist, after sales and marketing modules. Integration includes website, call centre, third party and manufacturer data. Protocus communication functions include web, mail, telephone, e-mail and SMS. Core communications plans and customer satisfaction surveys via telephone, post and online web surveys. Protocus also delivers full direct marketing and automated management of data quality. | |
| Type of system: CRM | |
| Software platform: Web access | |
| Core functions: Enquiry management, marketing communication, data management, web site integration, FSA, deal stacker, quotation system, e-mail, sms, e-newsletters, online surveys | |
| Minimum users: No minimum | |
| Maximum users: No maximum | |
| Web-based or network-based: Web | |
| Web enabled: Yes | |
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| Company: G-Forces Web Management Ltd | |
| Product: NetDirector Auto | |
| Contact: Jamie Dixon | |
| Tel: 0845 055 9040 | |
| Website: www.netdirectorauto.co.uk | |
| G-Forces specialise in making the internet profitable for our customers. Our NetDirector Auto product is a fully customisable Internet package designed specifically for automotive main dealers and specialist retailers. NetDirector Auto's primary focus is to generate high quality leads and enquires over the Internet to assist in the sale of new and used vehicles. This is achieved through a combination of leading edge technology and highly focused online marketing. | |
| Type of system: Website/CMS/Online Promotional Tool | |
| Software platform: N/A | |
| Core functions: Website design services, content management functionality, full stock integration with third party sites, search engine optimised, full online marketing services | |
| Minimum users: 1 | |
| Maximum users: Unlimited | |
| Web-based or network-based: Web-based | |
| Web enabled: Yes | |
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| Company: Gemini Computer Systems | |
| Product: Evolution/Evolution Enterprise Edition | |
| Contact: Carl Roberts | |
| Tel: 01522 698911 | |
| Website: www.gemini-systems.co.uk | |
| Evolution is a true Windows Dealer Management System. As well as core modules including sales, service, parts and accounts Evolution contains what every modern DMS should. Such as integrated CRM tools, showroom systems with sales order processes, live internet vehicle uploads, composite creation and time management systems. Evolution is capable of running multi site, multi franchise and multi company as well as solus dealerships. With just a simple cost effective broadband connection this solution can run many sites from one windows server. Its current users regard evolution as one of the most cost effective versus feature rich solutions available. Gemini Systems also offer data conversions from many other DMS systems. | |
| Type of system: DMS | |
| Software platform: Windows | |
| Core functions: Accounts, workshop, parts, vehicle sales, prospecting, time management, marketing | |
| Minimum users: 1 | |
| Maximum users: 300 | |
| Web-based or network-based: Both | |
| Web enabled: Yes | |
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| Company: GMAP Automotive | |
| Product: Microvision | |
| Contact: Mark Whitton | |
| Tel: 0113 242 4334 | |
| Website: www.gmap.com | |
| Microvision is available on a license basis as four distinct modules enabling dealers and manufacturers to understand and maximise their customers, markets and dealer networks. Market Maker is for defining dealer territories, understanding current sales and market demand and identifying market opportunities. Marketing Manager helps dealers to understand customers, retain them and locate more prospects like them. Optimiser is for devising optimal dealer network plans and identify future sites. Modeller is for analysing dealer performance and understanding the impacts of network changes. | |
| Type of system: Market intelligence, mapping,location planning system | |
| Software platform: Windows | |
| Core functions: Market and customer mapping, profiling customers, stock profiling, sales planning | |
| Minimum users: 1 | |
| Maximum users: Unlimited | |
| Web-based or network-based: N/A | |
| Web enabled: N/A | |
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| Company: Hi–Tech Solutions | |
| Product: DMS | |
| Contact: Cliff Rielly | |
| Tel: 0118 926 7252 | |
| Website: www.htsol.co.uk | |
| Hi-Tech Solutions has worked in partnership with a main dealer for many years to create a comprehensive DMS which means it is an extremely user friendly program which may be adapted to specialist needs if required. Hi-Tech also offers a high level of customer support. Hi-Tech has been in business for 15 years building bespoke programs for large and small businesses and offers six months interest free credit. | |
| Type of system: DMS | |
| Software platform: Windows | |
| Core functions: Service, parts, showroom, accounts | |
| Minimum users: 1 | |
| Maximum users: Unlimited | |
| Web-based or network-based: Network | |
| Web enabled: Not yet | |
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| Company: MMI Automotive | |
| Product: Automate | |
| Contact: John Adey | |
| Tel: 01793 645300 | |
| Website: www.mmi-automotive.com | |
| MMI Automotive is one of the UK's leading Dealer Management System and Customer Relationship Management system suppliers and has been supplying the motor trade for over 25 years, enjoying recognitions / approvals from many of the major motor manufacturers. Our first class fully integrated software, Automate, covers the full range of departments and includes real time reporting functions providing up to the minute management information by department, site or group. Automate is suitable for both single dealerships and multi-site / multi-franchise groups. MMI is also the only DMS supplier that upgrades your system for free once you've bought it, protecting your investment. | |
| Type of system: DMS | |
| Software platform: Windows – Progress | |
| Core functions: Accounts, parts, service, workshop time and attendance recording, fastfit, vehicle sales administration and management, marketing / CRM and showroom diary. | |
| Minimum users: 5 | |
| Maximum users: Unlimited | |
| Web-based or network-based: Either to suit users | |
| Web enabled: Yes | |
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| Company: Pinewood | |
| Product: Pinnacle | |
| Contact: Neville Briggs | |
| Tel: 0121 697 6600 | |
| Website: www.pinewood.co.uk | |
| Pinnacle is the leading on-demand DMS provider in the UK. Providing dealer management software in this way means that users log on to a secure network rather than having on-site servers. This allows them to benefit from continuous access to the latest technology as new features are launched, removing the need for upgrade implementation and associated cost.
The DMS database is structured to drive 'live update' information across all departmental modules giving users genuinely new levels of efficiency and CRM insight. Pinewood is a Microsoft Gold Partner which allows the company access to the very latest Microsoft technology.
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| Type of system: DMS | |
| Software platform: Within Microsoft Explorer 6 or above. | |
| Core functions: CRM, vehicle sales, workshop, parts, financial accounting and reporting | |
| Minimum users: 10 | |
| Maximum users: Unlimited | |
| Web-based or network-based: Web based VPN | |
| Web enabled: It is entirely web based. | |
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| Company: Quarum - Loyalty Logistix Ltd | |
| Product: Autolog Showroom | |
| Contact: Leonard Pincher | |
| Tel: 01953 789133 | |
| Website: www.quarum.net | |
| Autolog Showroom is an inexpensive, simple and effective, showroom log, diary, lead management system and database utility. Specifically designed to work in dealerships and be 100 per cent practical to use and manage. We have manufacturer endorsement for this and our customer retention system "the Loyalty Smart Card". We are happy to arrange dealerships visit to demonstrate why Autolog Showroom and the Loyalty Smart Card are proving to be a hit with dealers and manufacturers alike. | |
| Type of system: Lead Management and showroom control | |
| Software platform: Windows 2000 or above | |
| Core functions: Showroom diary & demo log - Customer loyalty card and programme. | |
| Minimum users: One franchise location | |
| Maximum users: Unlimited | |
| Web-based or network-based: Web with Locally Network option. | |
| Web enabled: Now. | |
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| Company: T-Systems Limited | |
| Product: Retailer Solutions | |
| Contact: Karen Griffiths | |
| Tel: 01908 869450 | |
| Website: www.t-systems.co.uk | |
| T-Systems acquired gedas united kingdom limited in order to take advantage of many years experience in the motor industry and now combines that experience with leading edge technology to offer a range of specialist solutions tailored to meet retailers requirements including customer retention programmes, data management and marketing, training, network infrastructure, communications and consultancy. | |
| Type of system: Various | |
| Software platform: N/A | |
| Core functions: marketing, data management, customer loyalty, communication, training | |
| Minimum users: No minimum | |
| Maximum users: No maximum | |
| Web-based or network-based: N/A | |
| Web enabled: N/A | |
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