Car dealers set to boost online spend
Traditional media set to suffer in 2008

Car dealers are set to significantly increase their spend on internet-based media this year, according to new research from HPI and Auto Trader.

The increase will be realised across dealers' own websites and motoring websites but classified motoring magazines will still fare well.

Dealers increased their online budget significantly last year, spending an additional 35 per cent extra and this year that total is set to rise by a further quarter.

Traditional media

As a result, the study found that regional press and radio marketing will suffer, with car retailers cutting back their marketing budgets for traditional media.

Two-thirds of franchised dealers will reduce spend on offline marketing over the next 12 months - 55 per cent cut regional press advertising in the last year, as well as TV and radio.

Autotrader said the main reason for the advertising shift was that the automotive industry believed that online and classified magazines reached more motorists and generated a better response.

Missed opportunities

Matt Thompson, marketing director at Trader Media Group said: “Some dealers could be throwing good money after bad on advertising that doesn't produce leads. It is essential that all dealers start evaluating which forms of advertising work and which don't.”

Meanwhile, separate research suggests more work needs to be done by dealers to track leads.

According to a recent survey by 2ND Byte, in 2007 over 50 per cent of dealers did not track leads from regional press adverts, 25 per cent did not track them from their own websites and 50 per cent failed to follow up leads from adverts on other websites.

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Comments
Stan Chmien says:
I'm stating the obvious but the dealers need to understand their sales personnel don't give a rats behind about how the potential buyer happened across the lot....they just want their commission! Asking how the customer found out about the car seldom enters into the dicussion. Until dealers tie a salesman's commission to the actual source we're always be guessing what's most effective.
28 Jan 2008 10:43:09

Peter Foran says:
A former boss of mine said that half the money we spend on adverising is wasted, but which half? The motor trade like any other business as got to mix their advertising but unless they monitor the returns they will have no idea which part of their ad. budget is paying best dividends. local press is still probably the best method of reaching our customers but the net custom as come upon us so quick only the sharpest dealers are able to keep up to speed. One of my favourite ways of training is to go through the salespersons log at least once every two days and monitor follow ups with real aggression. We will over the coming period need to work very hard at every lead to convert this into a sale or finish up in a history lesson.
22 Jan 2008 09:42:38

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