Ford said its new vehicle complexity meant repairers needed to be correctly trained and equipped with the latest diagnostic tools to repair them safely. Models such as the new Mondeo and Galaxy are constructed using higher strength steel and these vehicles are expected to comprise up to 40 per cent of all repair business within three years. The revised standards include comprehensive new model training by Ford for technicians and independent audits of the network to ensure standards are met and maintained. John Cooper, Ford Customer Service Division director, said: “Ford's renewed emphasis on its Accident Repair Centre network demonstrates how our aftersales operation is raising its game.”